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19 January 2015



Hello David,

I am sorry to write to you directly regarding the horrible customer service i have been experiencing from HSBC UAE. Unfortunately this is the only mode of communication i could find to reach you. I must say the way I was recently treated by HSBC; has left a very sour taste. Being a loyal customer for the last 11 years; it has now left me with a feeling that I dealt with a wrong bank all these years.

People make or break an organisation and I regret to say that your staff have very well proved that worst customer service do exists and they simply dont bother about their customers or business. I am sorry to say this.

I would really like someone very senior to review this matter in order not to loose more customers like me.

My mobile number is +971506447659

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